PHU DAHLA KRABI RESIDENCES - FAQs
Please to be noted that the policy of our checking-in time will be at 03.00 pm. If your room is available and be ready at the time you check in, we’ll deliver the room to you before 03.00 pm. We’ll inform you for our availability at the time of your arrival since we can not promise the early check-in of this moment.
However, if the room is not available in the early morning , you definitely can have a process of checking in once you arrive the property. You can leave your luggage at the Front Desk and take your time at the swimming pool, or outside at the beach and come back later on.
Please find below for our checking in process:
1. Our checking in time is at 02.00 pm. (If the room is ready before 02.00 pm., we'll let you enter your room first. If not, you can proceed your checking in, leave your luggage at the Front Desk and take your time at swimming pool or outside at the beach and get back later at around 02.00 pm.)
2. Please prepare your passport and booking confirmation for the process of checking in.
3. When you arrive here, your key card should be in your own room already.
4. We require deposit per room just to guarantee furniture, during checking in time. We'll return the deposit to you upon your departure date, during checking out time.
5. During checking in process, our Receptionist will inform you all necessary information you should know while you're staying with us.
5. After the checking in process is done, our Receptionist will escort you to your own room.
6. In your room, if you want our housekeeper to clean up your room, please do not forget to hang the tag of "Make up Room" out with the door lever. If you face the other side, “Do not Disturb”, of the tag out or you don't hang the "make up room tag" with the door lever, our housekeeper will not clean up your room. This is for your privacy.
Please to be noted that we also offer a Transfer Arrangement service at Krabi International Airport to our property with the following rates applied.
Private Car: 600 Baht/way/car
Private Van: 850 Baht/way/car
* Please send us the email in case you prefer our Airport Transfer arrangement, so we can arrange it for you further.
*We require you flight details (Airline, Flight Number and Landing Time) for an accuracy of our further Transfer Arrangement.
* You can make your payment at the Front Desk Counter (At the property) upon your arrival.
* The driver will wait for you, by showing the plate with your name attached on it, before your landing at the Airport.
* If the landing time is between 11.00 pm. - 05.00 am., the price will be a bit higher. Please contact us for more information needed.
All of our rooms are non-smoking rooms. So we are sorry to say that you can not smoke in your room. As in every room have smoke detector so it’s not suitable to smoke in your room. However, you can smoke in the public areas provided for smoking such as in front of the Lobby and the provided area at swimming pool.
Yes, we do have motorcycle/motorbike rental service at the residences (property). It costs around 250 – 350 Baht per motorbike per day. Please prepare your original passport as the motorbike company require this. They shall return the passport to you when you return the motorbike to them. Please also prepare your driving license with you as it’s in need for such rental.